Availing of Referral/Case Study for discounted Hospitalization
Who may avail : Needy indiviudals/families
Service Standards : 4-Minutes to finish the transaction
| PLEASE FOLLOW THESE STEPS | SERVICE PROVIDER | IT WILL TAKE YOU | YOU WILL NEED TO PRESENT/ PAY | PLEASE APPROACH |
| sign logbook and indicate purpose
|
interview client
|
10 minutes
|
Request letter from hospital | Loraine Gumowang
Rosaline T. Aloy Leido Abayo |
| present request of referral | receive request letter
|
3 mins | NO FEES TO BE COLLECTED | Loraine Gumowang
Rosaline T. Aloy Leido Abayo |
| verify from PhilHealth/ PINCH Family Data Survey records
|
10 minutes | Loraine Gumowang Rosaline T. Aloy
Leido Abayo |
||
| prepare Referral and Brief Social Case Study
|
30 minutes | Loraine Gumowang Rosaline T. Aloy
Leido Abayo |
||
| receive referral with Brief Social case Study
|
release Referral and Brief Social Case Study | 1 minute | Loraine Gumowang
Rosaline Aloy Leido Abayo |
|
| End of Transaction | ||||
Availing of Pre-Marriage Counselling Certificate
Who may avail : Would be couples
Service Standards : 6 Hours and 14-Minutes to finish the transaction
| PLEASE FOLLOW THESE STEPS | SERVICE PROVIDER | IT WILL TAKE YOU | YOU WILL NEED TO PRESENT/ PAY | PLEASE APPROACH |
| sign logbook and present notice from the Local Civil Registrar and official receipt | receive notice, OR and advise couple of the schedule
|
2mins
|
Notice from LCR
Official Receipt for counseling and Couple tree Brgy. Cert. that the couple have planted the couple tree
NO FEES TO BE COLLECTED
|
Jesusa calasag
Kathy Myer Vidad Loraine Gumowang Marivic Lagmay Rosaline Aloy |
| attend seminar on Pre-marriage Counselling
|
conduct counselling
|
2 hours/ module
(3 modules) |
Jesusa calasag
Kathy Myer Vidad Loraine Gumowang Marivic Lagmay Rosaline Aloy |
|
| prepare Pre-marriage Counselling
cert
|
10 mins
|
Jesusa calasag
Kathy Myer Vidad Loraine Gumowang Marivic Lagmay Rosaline Aloy |
||
| receive certificate and sign logbook
|
release Pre-marriage Counselling
Certificate
|
2 mins
|
Jesusa calasag
Kathy Myer Vidad Loraine Gumowang Marivic Lagmay Rosaline Aloy |
|
Availing of Solo Parent ID Card
Who may avail : Solo Parent
Service Standards : 1 Hour and 53-Minutes to finish the transaction
| PLEASE FOLLOW THESE STEPS | SERVICE PROVIDER | IT WILL
TAKE YOU |
YOU WILL NEED TO PRESENT/ PAY | PLEASE APPROACH |
| sign logbook and indicate purpose
|
provide application form and checklist of requirements | 3 minutes | Application form
Barangay Certification Appropriate evidence that applicant is a solo parent Income tax return 1 pc. 1 by 1 ID picture |
Loraine Gumowang
Rosaline T. Aloy Leido Abayo |
| receive checklist and Fill up application form | receive & review duly accomplished application form | Loraine Gumowang
Rosaline T. Aloy Leido Abayo |
||
| provide information | interview client, and prepare General Intake Sheet (GIS) | 30 minutes | Loraine Gumowang
Rosaline T. Aloy Leido Abayo |
|
| submit requirements | receive & review requirements submitted | 3 Minutes | Loraine Gumowang
Rosaline T. Aloy Leido Abayo |
|
| validate duly accomplished application form & General Intake sheets. | 45 minutes
|
NO FEES TO BE COLLECTED |
Loraine Gumowang
Rosaline T. Aloy Leido Abayo |
|
| advise and notify client for orientation after 30 days if finding is favorable | 5 mins | Loraine Gumowang
Rosaline T. Aloy Leido Abayo |
||
| orient on priviledges provided under R.A.8972 | 15 minutes | Cherie Gonayon
Rosaline T. Aloy Leido Abayo |
||
| prepare Identification Card, assign case number & enter into Registry of Solo parents | 10 minutes | Cherie Gonayon
Rosaline T. Aloy Leido Abayo |
||
| sign registry book and Receive Solo Parent ID Card
|
release Solo Parent Identification Card | 2 minutes
|
Cherie Gonayon
Rosaline T. Aloy Leido Abayo |
|
| End of transaction | ||||
Issuance of Senior Citizen’s ID Cards, Purchase Booklets on Medicines & Prime Commodities (R.A. 9257)
Who may avail : Senior Citizens (60 years old & above)
Service Standards : 45-Minutes to finish the transaction
| PLEASE FOLLOW THESE STEPS | SERVICE PROVIDER | IT WILL TAKE YOU | YOU WILL NEED TO PRESENT/ PAY | PLEASE APPROACH |
| sign logbook and indicate purpose | Interview client, provide application form and checklist of requirements | 3 minutes
|
CTC
latest income tax other reliable IDs
P35.00 |
Ana Lucas
Loraine Gumowang
|
| fill up and submit duly accomplished application form other req’ts | Receive & Review duly accomplished application forms and docs submitted | 10 mins
|
Ana Lucas
Loraine Gumowang
|
|
| Advise client to pay the purchase booklets at OSCA
|
3 mins | Ana Lucas
Loraine Gumowang
|
||
| pay necessary amount at OSCA | Receive payment and issue acknowledgement receipt (OSCA) | 5 mins
|
Ana Lucas
Loraine Gumowang
|
|
| Present AR | Check AR and record in logbook
|
2 mins | Ana Lucas
Loraine Gumowang
|
|
| Prepare ID Card & assign control number | 5 minutes | Ana Lucas
Loraine Gumowang
|
||
| Facilitate signing of ID | 5minutes | Ana Lucas
Loraine Gumowang
|
||
| Orient client on the benefits and privileges under RA 9257 | 10 Minutes | Ana Lucas
Loraine Gumowang
|
||
| Sign logbook and Receive the ID | Release Senior Citizens Discount ID with Purchase Booklet on Medicines & Prime Commodities | 2 minutes | – | Ana Lucas
Loraine Gumowang
|
| End of transaction | ||||
Provision of Financial Assistance to Individuals in Crisis Situation
Who may avail : Needy individuals/families
Service Standards : 2 Hours and 13-Minutes to finish the transaction
| PLEASE FOLLOW THESE STEPS | SERVICE PROVIDER | IT WILL TAKE YOU | YOU WILL NEED TO PRESENT/ PAY | PLEASE APPROACH |
| Sign Logbook & Indicate purpose | Interview client and Fill up General Intake Sheet (GIS) | 10 minutes | For medication;
– Medical Certificate/clinical abstract/Treatment protocol For Educational Assistance; – Statement of Account For Women/ Children in Difficult Circumstances; – Medico-legal/physical examination – Preliminary Investigation/Police Initial Report For Disater Victims; – Barangay Certification or Police Spot Report – 1 Copy picture of Damages For Disability Rehabilitation; – 1 Copy whole body picture – Medical Referral
NO FEES TO BE COLLECTED |
Rosaline T. Aloy
Loraine Gumowang Leido Abayo
|
| Provide checklist of requirements | 2 Minutes | Rosaline T. Aloy
Loraine Gumowang Leido Abayo
|
||
| Submit docs | Receive and review docs submitted | 10Minutes | Rosaline T. Aloy
Loraine Gumowang Leido Abayo
|
|
| Validate from Philhealth, PINCH/ Family Data Survey Records | 5 Minutes | Rosaline T. Aloy
Loraine Gumowang Leido Abayo
|
||
| Check availability of funds
|
Rosaline T. Aloy
Loraine Gumowang Leido Abayo
|
|||
| Prepare Brief Social Case Study Report/Project Proposal & Certificate of Eligibility and other supporting documents | Rosaline T. Aloy
Loraine Gumowang Leido Abayo
|
|||
| Facilitate approval of Case Study/Project Proposal & Certificate of Eligibility by the LCE | Rosaline T. Aloy
Loraine Gumowang Leido Abayo
|
|||
| Prepare voucher and attach supp docs | Rosaline T. Aloy
Loraine Gumowang Leido Abayo
|
|||
| Facilitiate the processing and approval of claim and advise client to proceed to the Treasury Office | 3 Minutes | Rosaline T. Aloy
Loraine Gumowang Leido Abayo
|
||
| Receive check | Release Check & advise client back to MSWDO | 5 minutes | Irene Balangatan | |
| Report back to MSWDO
|
Enter check date & amount in the Logbook
|
3 Minutes
|
Rosaline T. Aloy
Loraine Gumowang Leido Abayo
|
|
| Sign logbook | Provide briefing on the use of assistance received | 5 mins
|
Rosaline T. Aloy
Loraine Gumowang Leido Abayo
|
|
| End of Transaction | ||||
Availing Certificate of Low Income (for Indigents)
Who may avail : Indigent families
Service Standards : 46-Minutes to finish the transaction
| PLEASE FOLLOW THESE STEPS | SERVICE PROVIDER | IT WILL TAKE YOU | YOU WILL NEED TO PRESENT/ PAY | PLEASE APPROACH |
| Sign logbook and indicate purpose | Interview client & provide checklist of requirements | 5 minutes | Barangay Certification
Income Tax Return if available Community Tax Certificate P50.00
|
Ana Lucas
Rosaline T. Aloy |
| Submit docs required | Receive , review requirements submitted | 10 mins
|
Ana Lucas
Rosaline T. Aloy |
|
| Validate Family Data Survey records
|
10 mins
|
Ana Lucas
Rosaline T. Aloy |
||
| Issue payment order slip | 2 mins
|
Ana Lucas
Rosaline T. Aloy |
||
| Pay necessary fee
|
Receive payment and issue OR
|
5Minutes
|
Ana Lucas
Rosaline T. Aloy |
|
| Present OR | Record OR
|
2 mins
|
Ana Lucas
Rosaline T. Aloy |
|
| Prepare Certificate
|
10 Minutes | Ana Lucas
Rosaline T. Aloy |
||
| Sign logbook and Receive certificate
|
Release duly accomplished certificate of low income | 2 minutes |
|
Ana Lucas
Rosaline T. Aloy |
| End of Transaction | ||||
Provision of Assistance to Children in conflict with Law(CICL)
Who may avail : Children in conflict with Law
Service Standards : 7 Hours and 5-Minutes to finish the transaction
| PLEASE FOLLOW THESE STEPS | SERVICE PROVIDER | IT WILL TAKE YOU | YOU WILL NEED TO PRESENT/ PAY | PLEASE APPROACH |
| sign logbook indicate purpose | Conduct Interview & Provide checklist of requirements
|
1 hour | brgy certification
Preliminary Investigation Report Birth Certificate Medical Certificate if applicable
|
Rosaline T. Aloy
Loraine Gumowang
|
| Submit Requirements | Receive and review requirements submitted | 5 minutes | Rosaline T. Aloy
Loraine Gumowang
|
|
| Conduct Group conference with the guardian, Child and Child Desk Officer, and barangay authorities | 1.5 hour | Rosaline T. Aloy
Loraine Gumowang
|
||
| Determine costudial services | 30 Minutes | Loraine Gumowang | ||
| Prepare Social Case Study Report | 2 hours | Rosaline T. Aloy
Loraine Gumowang
|
||
| Decide treatment/ intervention plan | Prepare treatment/ intervention plan | 1 hour | Rosaline T. Aloy
Loraine Gumowang
|
|
| Conduct weekly visits | 1 hour/ visit | Rosaline T. Aloy
Loraine Gumowang
|
||
| Prepare weekly progress report until custodial/ intervention procedures end | Rosaline T. Aloy
Loraine Gumowang
|
|||
| End of Transaction | ||||
Provision of Assistance in Securing Clearance to Minor Children Travelling Abroad
Who may avail : Minor children travelling abroad
Service Standards : 37-Minutes to finish the transaction
| PLEASE FOLLOW THESE STEPS | SERVICE PROVIDER | IT WILL TAKE YOU | YOU WILL NEED TO PRESENT/ PAY | PLEASE APPROACH |
| Sign logbook and indicate purpose | Interview client & give checklist of requirement | 15 minutes | Minor Travelling for the 1st time;
– Birth Certificate – Marriage Certificate (Parents) – Notarized Parents consent – 2 pcs. Passport size picture of minor – Photo copy of Passport of traveling companion – Certified copy of any evidence to show capability of the sponsor a. Cert. of Employment b. Latest income Tax Return c. Bank Statement Minor traveling with parent; – Duly Notarized parental travel Permit – Birth Certificate – Certified copy of Marriage contract of parents – Photo copy of passport and visa of accompanying parents |
Loraine Gumowang
Rosaline T. Aloy |
| Submit docs | Receive & review docs submitted | 5 Minutes | Loraine Gumowang
Rosaline T. Aloy |
|
| Prepare endorsement with complete requirements to DSWD R.O. for assessment & issuance of clearance | 15 Minutes | Rosaline T. Aloy | ||
| Sign acknowledgement in the logbook and Receive Endorsement
NO FEES TO BE COLLECTED |
Release endorsement | 2 Minutes | Loraine Gumowang Rosaline T. Aloy | |
| End of transaction | ||||
Issuance of Discount Identification Cards for Persons with Disabilities(PWD)
Who may avail : Persons with Disability
Service Standards : 45-Minutes to finish the transaction
| PLEASE FOLLOW THESE STEPS | SERVICE PROVIDER | IT WILL TAKE YOU | YOU WILL NEED TO PRESENT/ PAY | PLEASE APPROACH |
| Sign logbook and indicate purpose | conduct interview and Give application form
|
5 minutes
|
§1 x 1 ID Picture
NO FEES TO BE COLLECTED |
Ana Lucas
Rosaline T. Aloy |
| Advise client to seek signature of the MHO in the form
|
3 mins | Ana Lucas
Rosaline T. Aloy |
||
| Accomplish application form | Receive & review duly accomplished application form | 5 Minutes | Ana Lucas
Rosaline T. Aloy |
|
| verify masterlist of Persons with Disabilities | 3 Minutes | Ana Lucas
Rosaline T. Aloy |
||
| Prepare ID Card, assign control number & enter into logbook | 10Minutes | Ana Lucas
Rosaline T. Aloy |
||
| Facilitate signing of ID by LCE | 5Minutes | Flordelina Galut | ||
| Assist client affix signature in the ID Card | 2 Minutes | Ana Lucas
Rosaline T. Aloy |
||
| Orient client on the uses of ID Card | 10 Minutes | Ana Lucas
Rosaline T. Aloy |
||
| sign logbook and Receive ID Card | Release ID Card | 2 Minutes | Ana Lucas
Rosaline T. Aloy |
|
| End of transaction | ||||